PML are leaders in business improvement and collaboration. Our success has been built by forming long term, trusted relationships with our clients. As a result our clients come back to us time and time again and are happy recommend us to others.
Kim is the founder and Managing Director of the PML group of companies, having set up the business in 1995.
Kim began her career in surveying, construction and property management and spent a number of years at national consultancy practices including Capita and Turner & Townsend in various leadership roles and was also seconded to a variety of public sector clients to develop and implement their business strategies.
Over the last 30 years her career has progressed into procurement, commercial management, business strategy, business improvement, change and transformation, collaboration and partnership development.
Her sector experience includes social housing, higher education, insurance, public sector, justice, facilities management and new build/construction.
Having grown up living in social housing and experienced first-hand the security, community, and life chances that this provided to her family, Kim is passionate about using her lived experience to create opportunity and give back to the social housing sector through her business, her work and as a Non-Executive Director.
As a Non-Executive Director, Kim has been Chair of the Saffron Housing Trust Board since 2023 and prior to that she was Chair of Orwell Housing Association, she is also a Director of two residential management companies for the Fellowes Plain Development in Norwich.
As a Director of PML Group, Chris is driven by making a positive difference to businesses, teams and individuals. He has developed extensive experience working with public and private sector organisations to improve and develop business strategy and growth, business planning, customer insight, service design and delivery and collaborative behaviours. Chris also has expertise in delivering behavioural training, coaching and business mentoring to improve leadership, the creation of high performing teams and the building of value-focused learning cultures.
Passionate about excellent customer service and business improvement, Chris has developed strategic and operational expertise working on large scale estate regeneration, joint venture partnerships, strategic alliances and collaborative projects. He chairs the Fire Safety Compliance Forum and has authored “Fire Safety Compliance – Best Practice Insights Guide” .in addition to working with Tpas on the Leasehold Engagement Guide, and Warwick Business School to produce Customer Centricity – Transforming Service Delivery. Chris is also an independent Director with Tpas – the engagement experts, where he is also Chairs the audit and risk committee.
Anna is a CIPD-qualified Director with over 25 years of experience leading HR, Learning & Development, and Organisational Design functions. She holds an MSc in Business Psychology and is a certified Myers-Briggs practitioner, bringing a deep understanding of human behaviour to her strategic leadership approach.
A specialist in shaping high-performing cultures, Anna partners closely with business leaders to align people strategies with organisational goals, ensuring long-term sustainability and competitive advantage. She is known for embedding strong cultural values and scalable HR frameworks that support businesses in creating environments where people thrive and performance excels.
Anna has successfully delivered transformational change programmes—from integrations and restructures to cultural evolution—always ensuring that people remain central to strategic decision-making. Her sector experience spans a wide range of fast-paced, front-line environments, including social housing, manufacturing, retail, hospitality, and healthcare.
With strong analytical capabilities and an authentic, purpose-driven leadership style, Anna delivers people-focused solutions that enable growth, resilience, and employee engagement. She is passionate about executive coaching—teams and individuals, fostering leadership capability and using psychological insight to enhance the impact of HR initiatives and support organisational direction.
An experienced facilitator, Anna designs and leads engaging workshops and development sessions that promote collaboration, unlock team potential, and accelerate change through inclusive, purpose-led dialogue.
Dan is a Procurement and Contract specialist within PML and an Advanced Practitioner of the 2025 Procurement Act, and brings extensive experience from the construction industry in both civil engineering and building contract management.
Having been involved in the procurement of a wide variety of contracts, from construction projects and services through to consultancy contracts for a number of clients in both the public and private sectors.
Dan has been engaged in procurement and contract management commissions as well as the implementation of improvement programmes within the Housing sector.
Dan has previously been involved in the implementation and management of asset and stock condition surveys, planned maintenance regimes for clients in the rail industry and the development and implementation of policies and procedures for client in the Housing sector; bringing a varied sector experience to PML’s Team.
Chris is an Operations and Housing specialist within PML. With over 30 years housing and local authority experience across all disciplines, specialising in system and process improvement, performance and team management, his clients have included a diverse range of housing associations, local authorities and contractors based in and around Greater London and the South East. A focused executive with the ability to quickly assess key issues in order to streamline and optimise resources, Chris is highly skilled in the formulation and development of business plans, best value processes and efficiency savings.
Having been formative in the establishment of tenant representation, led estate and social regeneration projects, as well as filling a lead housing role as an Elected Councillor, Chris is ideally placed to advise on Board recruitment, risk management, regulatory inspection preparation and improvement planning.
Mark is an Operations, Mobilisation and Customer Service specialist and Writer within PML, focusing predominately on soft services and brand writing. Coming to us with almost 15 years experience of hospitality, blue chip commercial and public sector contracts, Mark has managed building and project mobilisation, customer service excellence campaigns, and has specialised in “brand standard” development, including appearing in a brand training video used nationwide for a well-known hotel chain. Experienced in operational trouble shooting, auditing and subsequent resolution, Mark’s performance has earned various internal award accreditations for a variety of sector sites and contracts.
Having been involved in project management and mobilisation for many prestigious ‘flag ship’ portfolios such as the Metropolitan Police and the Queen Elizabeth Olympic Park, Mark has incorporated innovative ideas, staff motivational training and creative writing skills to generate new business and increase performance.
Having managed the installation, contracts and day-to-day running of a 3-month ‘pop-up’ Met Police Village in East London, whilst they policed the 2012 Summer Olympics, Mark received a commemorative ‘gratitude’ award from the then Prime Minister, David Cameron, for his contribution in helping to deliver the safe and secure London 2012 Games.
Supporting the Managing Director and Board of Directors, Helena manages PML’s information management systems and co-ordinates all administrative activities, business compliance, financing and day-to-day scheduling. Helena’s 20+ years of organisational experience and her successful management of PML’s Market Information Team have been key to PML’s continued growth and ensures an ease of access to essential information that is vital to enable our Team to deliver our services to the client.
Helena’s organisational skills have also been utilised by our clients to plan numerous promotional project events and workshop activities, working with other consultants to ensure successful delivery against tight timescales.
Jade is an MCIPS-qualified Procurement Manager with 15 years of procurement experience across social housing, logistics and public sector environments. She has a strong track record in developing procurement functions, strengthening governance arrangements and delivering compliant, value-focused procurement activity across a range of operational and corporate categories. Jade has completed the Cabinet Office Procurement Act 2023 e-learning and Deep Dive training, attaining Advanced Practitioner-level knowledge of the new public procurement regime.
Jade’s experience includes leading tender projects, developing procurement policies and templates, managing supplier assurance, supporting contract negotiation, contract management, supplier relationship management, implementing Purchase-to-Pay and e-procurement systems, and improving procurement reporting at senior leadership and Board level. She has worked with decentralised purchasing models and understands the importance of creating procurement processes that are both robust and practical for operational teams.
Jade brings a structured, pragmatic, and collaborative approach to procurement. She is particularly focused on helping organisations strengthen procurement compliance, improve transparency, manage supplier risk, and deliver value for money, while building positive working relationships with stakeholders across the business.
Having worked for over 25 years in the construction industry and over 10 years in senior leadership, Phil gained a wealth of experience in establishing and growing new business units, whilst forming, developing and leading multi-disciplinary teams, and overseeing contract change programmes, forming key client relationships and building supply chain portfolios. Phil has specialised in creating and implementing business plans and growth strategies, working with businesses to set and manage budget and financial forecasts, implementing business improvement targets and staff development plans.
Phil is passionate about working with teams to enable them to realise their potential, achieve aspirations and enhance performance development through coaching and support mentoring.